What to do if you have an accident

IF YOU ARE INVOLVED IN AN INCIDENT THAT MIGHT LEAD TO A CLAIM IT IS IMPERATIVE TO REMEMBER THE FOLLOWING:

  • Always exchange details with the other Drivers, including names, addresses, registration numbers and Insurer names and policy numbers
  • Obtain Witness details, including those of Passengers in any vehicle involved
  • If you have a camera available, and it is safe to do so, take photos of the vehicle positions before they are moved and the vehicle damage, as they may assist with establishing liability
  • Do not discuss whose fault the accident was or accept any responsibility
  • If anybody is injured or you do not exchange details at the scene then report the matter to the police within 24 hours.
  • Do not answer direct any correspondence received from any representatives of the other parties involved. Ensure it is submitted to Tradewise without delay
  • All Vehicle Thefts must be reported to the Police and a Crime Reference obtained
  • All incidents, no matter how minor they may seem should be reported

To report an incident -

CALL THE TRADEWISE 24 HOUR NEW CLAIMS LINE TO REPORT ANY INCIDENT: 0800 2055 513

You will need to provide the following information:

  • Policy Number
  • Personal details of Policyholder and Driver
  • Details of any other Parties or Vehicles involved
  • Names and Addresses for any Witnesses
  • Full details of what happened

A team of experienced handlers will be on hand to record the information and provide appropriate professional advice to progress your claim as swiftly as possible with minimum inconvenience to all involved.